Terms of Use

Last updated: 11 Sept 2018.

All use of Web pages located within www.yostra.com and www.neurotouch.co is subject to the terms and conditions set forth below (“Terms”), provided however that other terms of use shall apply with respect to Yostra Labs affiliates’ websites, as specified on each such website. Any use of such web pages constitutes the user’s agreement to abide by the Terms. We may amend the Terms at any time by posting the amended terms on this site.

Please read these Terms and Conditions (“Terms”, “Terms of Service”) carefully before using the www.yostra.com and www.neurotouch.co website (the “Website”) operated by Yostra Labs Private Limited (“us”, “we”, or “our”).


Please review our Privacy Statement, which also governs your visit to www.yostra.com and www.neurotouch.co, to understand our practices.


The Website offers specific information and product related documentation, as the case may be, for viewing or downloading. The content of the Website is for your general information and use only and subject to change without any notice.

Your use of any information or material on this Website is entirely at your own risk, for which we shall not be liable. It shall be your sole responsibility to certify that any product, service or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.


Yostra Labs grants you a non-exclusive and non-transferable permission to access and display the webpages within this Website as a user, a customer or a potential customer of Yostra Labs, provided you comply with these Terms and all copyright, trademark, and other proprietary notices remain intact.

If anything in these Terms is found to be unenforceable in any respect by a competent judicial authority, the validity of the remainder of this Terms will be unaffected, provided that such unenforceability does not materially affect the parties’ rights under these Terms.

Any use of information or materials provided by us in the Website, and of any updates thereof, shall be subject to these Terms or the applicable license terms agreed with by Yostra Labs Technologies Private Limited, provided that the separately agreed license terms shall always prevail over these Terms.

You may not mirror any of the content from this Website on another website or in any other media. The contents of the Website are protected by copyright laws, international copyright treaties and other laws and conventions on intellectual property and any user of the website shall comply therewith.

We do not want to receive confidential or proprietary information from you through our Website. Please note that any information or material sent to Yostra Labs will be deemed NOT to be confidential. By sending Yostra Labs any information or material, you grant Yostra Labs an unrestricted and irrevocable license to copy, reproduce, publish, upload, post, transmit, distribute, publicly display, perform, modify, create derivative works from, and otherwise freely use, those materials or information. You also agree that Yostra Labs is free to use any ideas, concepts, know-how, or techniques that you send us for any purpose. However, we will not release your name or otherwise publicize the fact that you submitted materials or other information to us unless: (a) we obtain your permission to use your name; or (b) we first notify you that the materials or other information you submit to a particular part of this site will be published or otherwise used with your name on it; or (c) we are required to do so by law.


Notwithstanding anything in the provisions of section 1 and 2 of these Terms, any brand names and other Yostra Labs contents made available on the website may not be modified, copied, reproduced, sold, rented, supplemented or used in any other way without the prior written permission of Yostra Labs. These terms shall not confer any rights in copyrights or other intellectual property to any user of the website, including rights in copyrights, brands, patents, except as expressly granted herein, and there shall be no implied obligation of Yostra Labs to do so.


We may terminate or suspend access to our Website immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.


Our Website may contain links to third-party websites or services that are not owned or controlled by Yostra Labs. Yostra Labs has no control over and assumes no responsibility for, the content, terms of use, privacy policies, or practices of any third-party website or service.

In addition, we do not endorse or make representations with respect to such third-party websites or their contents. The use of such websites shall be at the sole risk of any user. You further acknowledge and agree that Yostra Labs shall not be responsible or liable, directly or indirectly, for any damage or loss caused by or in connection with use of or reliance on any such content, goods or services available on or through any such websites or services. Yostra Labs is not a party to or responsible for any transactions you may enter into with third parties, even if you learn of such parties (or use a link to such parties) from this Website. When you access a non- Yostra Labs website, even one that may contain the Yostra Labs logo, please understand that it is independent from Yostra Labs, and that we do not control the content on that website.

We strongly advise you to read the terms and conditions and privacy policies of any third-party website or service that you visit.

Our website may occasionally contain information or data provided by third parties. We assume no liability whatsoever for any such third party information or data.


By using the Website, you agree not to (a) harm or infringe the personal rights of third parties, (b) breach public morality, (c) infringe intellectual property or other proprietary rights, (d) upload, store or distribute any contents containing malware, (e) upload, store or distribute hyperlinks or contents which are illegal, in breach of any confidentiality obligations or which you are not entitled to, (f) distribute advertising materials or unsolicited e-mails (“spam”), including incorrect warnings of viruses, defects etc.

If any user of the Website breaches any obligation arising from these Terms, and without prejudice to any other remedies Yostra Labs may have, such user will immediately be denied access to the Website.


Neither Yostra Labs nor any of its affiliates, subsidiaries, directors, agents, employees or other representatives shall be liable for any direct, indirect, special, incidental, consequential, punitive, and/or exemplary damages including without limitation, loss of profits or revenues, loss of data, and/or loss of business, in connection with this Website or the use of or inability to use this Website or reliance on the contents contained herein, even if Yostra Labs is advised of the possibility of such damages.


From time to time, this Website may contain technical inaccuracies or typographical errors, and we do not warrant the accuracy of any posted information. Please confirm you are using the most up-to-date pages on this Website, and confirm the accuracy and completeness of information before using it to make decisions relating to services, products, or any other matter described in this Website.


These Terms shall be governed and construed in accordance with the laws of Republic of India, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a competent judicial authority, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Website, and supercede and replace any prior agreements we might have between us regarding the Website.

Electronic Communications

When you visit www.yostra.com or www.neurotouch.co or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.


All content provided on this site is owned by or licensed to Yostra Labs is protected by Indian and international copyright laws. Yostra Labs and its licensors retain all proprietary rights to the content on this website and the same may not be reproduced, transmitted or distributed without the prior written consent from Yostra Labs.

Disclaimer of warranties and limitation of liability

This site is provided by Yostra Labs on an “as is” and “as available” basis. Yostra Labs makes no representations or warranties of any kind, express or implied, as to the operation of this site, or the information, content or materials included on the site. You expressly agree that your use of this site is at your sole risk.

Cancellation and Returns Policy


An order cannot be cancelled once the payment is complete. Only exception will be inventory mismatch at our end. Return of payment will take 20 working days once we receive the bank account details from the buyer.

Return Policy

We replace the product only if it is damaged during shipping. It is subject to the recipient mailing us the photo within 8 hours of delivery.

Refund Policy

Payment will be refunded in case there is an inventory mismatch from our side. In no other condition there will be refund. Refund will be to same debit/credit card/account (payment method) from which original payment was made. Time duration for refund is 20 working days.

Terms and Conditions

  1. That you will use the services provided by Yostra Labs for lawful purposes only and comply with all applicable laws and regulations while using the Site and transacting on the Site.
  2. You will provide true, accurate, complete and current information in all instances where such information is requested of you. Yostra Labs reserves the right to confirm and validate the information and other details provided by you at any point of time. If upon confirmation your details are found not to be true (wholly or partly), Yostra Labs has the right in its sole discretion to reject the registration and debar you from using the Services of Yostra Labs and / or other affiliated websites without prior intimation whatsoever.
  3. To compensate Yostra Labs for any extra cost incurred for redelivery in the event of a non-delivery in the first instance on account of a mistake by you (i.e. wrong name or address or any other wrong information).
  4. That you using your best and prudent judgement before entering into any transaction through this Site doing so at your sole risk.

The “terms of use” and “privacy policy” documents supersedes all agreements done with any second or third party.